Business mediation
A conflict inside an organisation is rarely only about the two people in it. It sits on top of an unresolved dynamic: an unclear mandate, a decision never spoken out loud, a departure nobody acknowledged. I resolve the case, and I name the pattern that produced it.
WHAT I MEDIATE
Employment conflict
Manager and employee stuck, long term sick leave with a conflict underneath, a disciplinary track that has hardened. I look for a workable return or a dignified exit.
Management team tension
Two directors who no longer speak, a board split into camps. The organisation feels it long before it is said out loud.
Teams and departments
Structural friction between functions, an escalation after a reorganisation, collaboration that keeps breaking on the same seam.
Exit and settlement
Negotiating a separation agreement with the relationship intact enough to survive references, handovers and a shared network.
Partners and shareholders
Founders and shareholders whose paths diverge. Value, roles and history untangled before lawyers set the terms.
Complaints and integrity
Complaints about behaviour or leadership, handled carefully, confidentially, and without turning the workplace into a courtroom.
THE SYSTEMIC LAYER
The same conflict keeps returning in a different pair of people.
When a team burns through three managers in four years, the problem is not the third manager. Organisations carry unfinished business: a founder who never really left, a merger that was never mourned, a promise made and quietly dropped.
I mediate the case in front of me with full discipline, and I keep one eye on the system behind it. Where useful, the mediation is followed by a short organisational constellation or a team session, so the pattern is broken instead of relocated.
- — Confidential for every participant, including HR and the board
- — Outcome recorded in a settlement or working agreement
- — Optional follow up with a team or leadership session
- — Available in Dutch and English
INVESTMENT
Considerably cheaper than the conflict itself.
Business mediation is billed by the hour in line with MfN registered mediator practice, from 190 euro per hour excluding VAT. A written quote with an estimate of the total hours follows the free intake call.
- — Typically three to five joint sessions of two hours
- — Intake, preparation and the written agreement included in the estimate
- — Employer and employee often share the cost, or the employer carries it
- — Available in Dutch and English