Mediation for workplace conflict.
Independent mediation between employer and employee.
A workplace conflict escalates quickly. What starts as a misunderstanding can grow into absenteeism, a formal process or departure. As an MfN registered mediator I guide employer and employee back into a constructive conversation, so you can make the agreements yourselves.
I am soft on people and hard on the problem. The outcome is put on paper: a settlement agreement, an improvement plan or another solution that fits the situation.
Situations where mediation helps.
- — A conflict between manager and employee.
- — Long-term absenteeism with a conflict underneath.
- — A threatened dismissal or performance review that is stuck.
- — Tension between colleagues or departments.
- — A departure that needs to be shaped by mutual agreement.
My approach.
I start with a separate conversation with both parties, so each can tell their story without immediately having to refute the other. In the joint sessions I bring structure, name the pattern beneath the case and work towards agreements that both parties sign.
Mediation is often faster and cheaper than litigation. Moreover, the relationship is preserved where possible.
FREQUENTLY ASKED QUESTIONS
When is mediation suitable for a workplace conflict?
When employer and employee are stuck in a conflict, but both parties are willing to keep talking. Mediation is also suitable for absenteeism, threatened dismissal or negotiating an exit.
What does a mediator do in a workplace conflict?
A mediator is independent and guides the conversation. I make sure both sides are heard, name what is going on beneath the conflict and help you reach agreements that are put on paper.
How does the process work?
We start with a free introductory conversation. This is followed by separate intakes and joint sessions. Most workplace conflicts conclude in three to five sessions.
What does workplace conflict mediation cost?
Business mediation starts from €190 per hour excluding VAT. Costs are usually shared between employer and employee. The introductory conversation is free.
Is mediation confidential?
Yes. All parties sign a confidentiality agreement. What is discussed in mediation cannot simply be used in a later procedural trajectory.